Shake those chimichangas
The truck where I get my burritos -- See July 24th Post -- which seems like it should describe something far dirtier than my weekday lunch -- is notorious around these parts for having slow service. They're consistently outclassed by the pizza truck, the Chicago Dog truck, and yes, even the Chinese takeout truck. Only diehard fans like me are willing to endure the wait for tasty faux Mexicana goodness.
This week, the burrito truck changed its operating procedures. In the bad old days, we stood in line, waited forever, ordered at the truck, paid, and then waited another eternity to get our food. This was the normal thing and everyone expected this and sort of counted on this ritual as part of the culture of ‘truck cuisine’.
Now, since they relocated to the new location down the street and after the “new” grand opening, they have an attractive young lady walk down the line with a pad and pencil and take orders from customers standing in queue. She then takes the book into the truck. Vanished, gone, she is nowhere to be found to take additional orders from the latest group to show up behind us.
Now it takes exactly as long for them to make the food thus cutting the waiting time not at all. Also, we're now asked to pay when we pick up the order, so that part of the process takes even longer.
Personally, I think they knew this going in. I'm pretty sure the goal wasn't to speed up the process necessarily, so much as to give the ‘truck’ customers a little eye candy while they wait. It's still the same fourteen-minutes-per-burrito line -- but if a pretty girl talks to you in line, it's apparently supposed to seem shorter.
Fine. We'll play along for a while. But if the guys in the truck get any slower, they're going to have to put that girl in a bikini and toss her on a trampoline. I'm willing to wait for a tasty lunchtime meal, but if the damned thing doesn't arrive until two in the afternoon, there'd better be a floor show.
Either speed up that burrito, or shake those chimichangas, amigos.
Ice
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